Automating compliance document collection for seamless nurse registrations
Florence needed an efficient way to gather 12 compliance documents from nurses to progress their registration process. Their consultants were spending significant time requesting, verifying, and following up on missing documents, which led to disengagement with candidates due to bandwidth limitations.
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With Popp AI
By using Popp AI, Florence ensures that every candidate receives timely, automated engagement throughout the registration process, easing the compliance burden on consultants. In just two months, this solution has driven a 30% increase in verified, ready-to-work candidates.
Average time to progress candidate
Candidate questions answered on autopilot
Increase in vetted nurses
Valid documents collected on autopilot
“We can see the effectiveness of using Popp as a method of engagement, and will progress to leverage the technology to other areas of the business, with engagement of candidates at later stages of their onboarding journey”
“We can see the effectiveness of using Popp as a method of engagement, and will progress to leverage the technology to other areas of the business, with engagement of candidates at later stages of their onboarding journey”
About the Company
Florence is a pioneering recruitment platform dedicated to connecting healthcare organisations with qualified nursing professionals. The platform utilizes innovative technology to automate candidate engagement, enabling healthcare providers to fill shifts faster while maintaining high standards of compliance and quality. With a mission to enhance workforce flexibility and improve healthcare delivery, Florence is transforming the way healthcare staffing operates, making it simpler for both organizations and nurses to collaborate effectively.
The Challenge
Florence’s recruitment consultants were tasked with gathering 12 separate compliance documents from nurses as part of their registration process, a process that proved both time-consuming and complex. Each document required individual requests, careful verification, and often multiple follow-ups when candidates submitted incomplete or incorrect documents. Given the high volume of candidates, these tasks placed a heavy administrative load on consultants, limiting the time they could spend on meaningful candidate engagement. Ultimately, many candidates were left without the attention they needed to complete their registrations, delaying the registration pipeline and slowing down Florence’s ability to deploy nurses.
The Solution
With Popp AI, Florence has transformed the compliance documentation process, ensuring that no candidate is left without engagement. Using Popp’s automated follow-ups and responses, Florence can keep candidates engaged at each step, answering routine questions automatically and tracking document submissions in real time
The Results
In just two months, Popp AI has helped Florence achieve a 30% increase in verified nurses ready to work, thanks to faster, more consistent engagement. The average time to progress each candidate has decreased to just one day, with over 1,000 compliance documents collected and 400 candidate questions answered automatically. This seamless automation has eased the administrative load on consultants, empowering them to focus on candidate relationships while ensuring Florence maintains a steady flow of qualified nurses in record time.