Terms of service
Last updated: 30 September 2025
Welcome to Popp
Welcome to the official website of Popp ("Site"), owned and operated by Atlas Labs Limited, a registered company in the United Kingdom, operating as "Popp." Popp specialises in business-to-business software solutions, providing recruiters and hiring teams with efficient talent acquisition processes through our website and other software and services.
Acceptance of Terms
By accessing the Site or using Popp's Services, you agree to be bound by these Terms of Service ("Terms"). Please review these Terms carefully before proceeding. Your use of the Site and Services indicates your acceptance of these Terms. If you do not agree with any part of the Terms, please refrain from using the Site or Services. In these Terms, "you," "your," and "yours" refer to the user, while "Popp," "we," "us," and "our" refer to Popp. The term "Party" or "Parties" collectively refers to you and Popp as parties to these Terms. These Terms establish a legally binding agreement between you and Popp.
1. Updates to the Terms of Service
Popp may update these Terms periodically at its sole discretion. When we make changes, we will indicate the "Last Updated" date above and publish the new Terms. If there are material changes, we will provide appropriate notice in compliance with legal requirements. Your continued use of the Site or Services after the effective date of any changes indicates your acceptance of the modified Terms.
2. Appropriate Site Usage and Account Registration
To use Popp's Site or Services, you must be at least 18 years old and have the necessary rights, power, and authority to agree to these Terms and fulfil your obligations. If you are accepting these Terms on behalf of an entity or agency, you represent and warrant that you have the authority to bind that entity or agency. In such cases, "you" and "your" will refer to both you and the entity or agency. Specific features of the Site or Services may require you to complete an order form ("Order Form") provided by Popp, detailing the agreed terms for accessing the Services. If any term in an Order Form conflicts with these Terms, the Order Form shall prevail.
Certain parts of the Site or Services may require account registration. You must provide accurate and complete information during registration and are responsible for maintaining the confidentiality of your account. Notify Popp immediately of any unauthorised use or security breach. You may not use anyone else's account, impersonate others, create multiple and/or unauthorised accounts, or provide false information.
3. Subscription and Other Payments
Some Services require payment of fees, either through subscriptions or on an ad hoc basis ("Service Fees"). By using the Services that require Service Fees, you agree to timely pay the specified fees. By providing payment information, you represent and warrant that you are authorised to use the payment method and allow us to charge your payment method for the total amount, including applicable taxes and charges.
Popp reserves the right to modify Service Fees, effective upon the next renewal term or as stated in the relevant Order Form. If you purchase a subscription, Popp will communicate any Service provision changes in advance and explain how to accept them. Your continued use after the price change takes effect indicates your acceptance. If you disagree, you can cancel your subscription before the change comes into effect.
4. Subscriptions
When you purchase a subscription, you acknowledge and agree that (a) Popp (or a third party payments provider such as Stripe) is authorised to charge you according to the specified schedule, and (b) your subscription remains valid for the duration stated in the Order Form, unless ended earlier as described in these Terms.
You may cancel your subscription at any time by contacting us at support@joinpopp.com. Pre-paid subscription fees are non-refundable unless by prior agreement.
5. Consent to Recording
Popp employs conversational AI technologies to enhance hiring processes. Some technologies require recording audio and chat transmissions and the data transmitted between you and prospective employees. In the future we may also process video transmissions.
In addition, you agree to provide reasonable access to Popp to hiring results related to your use of the Services to accurately determine usage metrics and any fees due under these Terms and any Order Form.
By using the Service, you represent and agree that:
- You consent to the recording of you and any other person present in the recording in connection with your use of the Service.
- You will use Popp's recording tools in compliance with all applicable local, national, and other laws, rules, and regulations, including those pertaining to privacy and laws and regulations requiring the consent of subjects of instant messaging and web chat, and in the future, audio and video recordings.
- You are solely responsible for compliance with relevant recording laws and regulations and have obtained any necessary consents required to record prospective employees or any other person present during any recording.
- Popp may limit or suspend your access to the Service if it presents unreasonable privacy or information risks.
6. Changes to the Site or Services
We reserve the right to modify or discontinue, temporarily or permanently, all or part of the Site or Services without notice. However, if you have paid for the Services, any modifications will not materially reduce the Service's performance or capabilities. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site or Services.
7. Popp's Communications with You
By using the Site or Services, you agree that Popp may send electronic mail for various purposes, including marketing communications. You have the option to opt-out of marketing communications.
Popp may communicate with you through email, calls, and text messages, for account-related notifications, issue resolution, surveys, or as necessary to service your account.
If you receive marketing communications via mobile texts and alerts (accepting message and data rates may apply), you may sign up for this service. Consent is not a condition of purchase, and you may opt-out of marketing communications only by using Popp's reasonable methods of opting out, that is, by replying STOP to mobile messages and clicking on the UNSUBSCRIBE links in marketing emails.
You also understand that Popp may route phone and text communications through a third-party service provider such as Meta, and subject to their terms of service, including the possible right to record conversations you have with Popp or its agents.
8. Licenses
Popp grants you a limited, non-exclusive, non-transferable license to access and use the Site, Services, and Site Content for internal business purposes during the term specified. You may allow authorized users to access and use the Site and Services as agreed in an Order Form.
9. Restrictions
You are responsible for all User Content you provide. When using the Site and Services, you must comply with these Terms and applicable laws. You may not store, copy, modify, resell, use automated tools, rent, sublicense, use for competing purposes, or engage in other prohibited activities.
Popp reserves the right to terminate your use of the Site or Services for violating these restrictions.
10. Ownership
Popp and its affiliates retain all right, title, and interest in the Site, Services, and Site Content. You may not use any trademarks, logos, or service marks without prior written consent of Popp of the third parties that own that Intellectual Property. You retain ownership of your User Content, and Popp may use it to provide the Services.
"Intellectual Property Rights" means all rights, priorities, and privileges related to intellectual property, including but not limited to copyrights, patents, trademarks, technology, know-how, and processes, under United Kingdom, multinational, or foreign laws, or otherwise, and the right to receive proceeds and damages therefrom.
Popp does not claim ownership rights to your User Content. However, Popp has the right to access, use, and process your User Content to provide the Services and the functionality of the Services to you during the term of these Terms. You represent and warrant that you own all right, title, and interest in and to all User Content, or have obtained all legally required consents from any third party in and to all User Content you provide to Popp via the Site or Services, so that your use of User Content in connection with the Site or Services does not violate any intellectual property rights or other rights of any third party. You assume all risk associated with the User Content you provide and its transmission, and you are solely responsible for the accuracy, quality, legality, and appropriateness of your User Content.
To the extent that User Content includes personal data subject to applicable data protection laws, including the EU General Data Protection Regulation, the terms of the Data Processing Policy available at Popp (the "DPP") shall govern the processing of such data. The Parties agree that Popp may amend the DPP from time to time to comply with applicable data protection laws. The latest posted version of the DPP shall govern the processing of personal data subject to applicable data protection laws.
Notwithstanding the foregoing, you acknowledge and agree that Popp may anonymise and aggregate User Content in a manner that it can no longer reasonably identify individuals ("Anonymised Data"). You grant Popp an unlimited, perpetual, and irrevocable license to use the Anonymised Data to improve the Software and Services, analyse trends across Popp's clients, and for any other purpose.
11. Confidentiality
From time to time, either Party may disclose confidential information to the other. Confidential Information does not include publicly available information or independently developed information. Parties must not disclose Confidential Information except to employees with a need to know. Obligations of non-disclosure expire five years from the date of disclosure, except for trade secrets, in which case the obligations of non-disclosure will survive the termination or expiration of these Terms for as long as the Confidential Information remains protected as a trade secret under applicable law.
12. Termination of Access
Popp may restrict or terminate your access to the Site or Services at its sole discretion, with or without notice. Termination does not waive any rights or obligations under these Terms, nor any right to legal or equitable relief.